Why the site went down

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Why the site went down

Postby Blink on Thu Jan 07, 2010 3:07 pm

Hello!

If you're reading this thread, welcome back. As nearly everyone noticed we've had some days of downtime which are loosely related to the server change that was done last weekend.

Quick explanation:

It was my fault and I didn't realise because it took a few days for the problem to hit me, and then another day or so for the fix to go through. Everything is okay now

Long, boring detailed explanation:

Interlopers has been on three different dedicated servers, the latest change last weekend being the third. When we moved onto the first server I updated the domain nameservers to point that server and all was well with world.

When we moved to the second server 2 years ago, it also came with new nameservers. Instead of updating the domains my host told me they could simply forward the old nameservers to the new ones and once again all was well with the world

When we moved to the new server at the weekend it too came with it's own nameservers but until we were ready to launch, my host set them as the current server at that time, so the sites continued to work. After a day or so they emailed me and said they were changing to the ones that came with the new server, and I agreed without a thought, neglecting the vital issue with the interlopers domain, there would now be nowhere for the nameservers to forward to because the ridiculous forwarding chain had broken.

People started to report to me on Monday that the site was inaccessible and I thought that they had to wait for their DNS records to update and they would get access. What had actually happened was these people had updated first and couldn't see the site, whereas the problem didn't hit me till Tuesday and that's when the realisation of what I'd overlooked kicked in.

From there I got in to the domain, changed everything to be correct and then had to wait another day.

Finally I can access the site again, it was mostly my fault. Very sorry!

It was worth it, honest.

:-D
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Re: Why the site went down

Postby Vilham on Thu Jan 07, 2010 3:17 pm

I have a vague idea what you just said, but woop that its back. :smt023
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Re: Why the site went down

Postby Generalvivi on Thu Jan 07, 2010 3:35 pm

glad its back... i dont know what id do without my lopers
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Re: Why the site went down

Postby Wills on Thu Jan 07, 2010 3:37 pm

From there I got in to the domain, changed everything to be correct and then had to wait another day.


You missed a bit... kinda glossed over something didn't ya! Eh? Hehe! ;)
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Re: Why the site went down

Postby Dionysos on Thu Jan 07, 2010 4:27 pm

Ah, and I thought it was a problem on my part :D Always nice to read how these things happen though, good for preventing similar things happening to yourself.
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Re: Why the site went down

Postby Megadude on Thu Jan 07, 2010 6:37 pm

You're forgiven, although it was nice having the site almost to myself :-D
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Re: Why the site went down

Postby nub on Thu Jan 07, 2010 7:25 pm

Shit happens. Not like the site was going away or something.
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Re: Why the site went down

Postby Gary on Fri Jan 08, 2010 1:39 am

Still doesn't work for me, same error as before.
Have a question related to modding or something I posted? Something that needs staff attention? I haven't been active lately, but feel free to PM me or message me on Steam(link below)

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Re: Why the site went down

Postby Gary on Fri Jan 08, 2010 5:27 am

I no longer have any problems accessing the site.
Have a question related to modding or something I posted? Something that needs staff attention? I haven't been active lately, but feel free to PM me or message me on Steam(link below)

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Re: Why the site went down

Postby Blink on Fri Jan 08, 2010 10:01 am

Gary wrote:I no longer have any problems accessing the site.


If you had the DNS problems you wouldn't of been able to post on here
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Re: Why the site went down

Postby Furling on Fri Jan 08, 2010 12:21 pm

Well, good to see it's all fixed and working now :smt023
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Re: Why the site went down

Postby Gary on Fri Jan 08, 2010 4:14 pm

Blink wrote:
Gary wrote:I no longer have any problems accessing the site.


If you had the DNS problems you wouldn't of been able to post on here


The posts before that one were done through proxy. It started working and then I made that post to indicate so.
Have a question related to modding or something I posted? Something that needs staff attention? I haven't been active lately, but feel free to PM me or message me on Steam(link below)

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Re: Why the site went down

Postby Psy on Fri Jan 08, 2010 7:56 pm

Nameserver and DNS shenanigans. The horror! D:
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