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Steam Failing to lauch a game.

PostPosted: Thu Sep 08, 2011 12:15 am
by jgoodroad
Hello, I recently pre-ordered Dead Island (about a week before release), but when the game did release I could not play it. steam would give me a "preparing to luach dead island" for about a second, then it disappears as if nothing happened. Now I have looked over the steam support page and found this related topic.

https://support.steampowered.com/kb_art ... -USFX-5568

Of course I have checked off each possible cause (I have updated windows, have the current driver, Verified the steam cache, re-installed the game (3 times) and I am 95% sure my virus software isn't blocking it. As for installers I didn't find any in the steam/steamapps/common/dead island folder (it did have application, but if I click on it I get an error saying the program is missing d3dx9_43.dll) I have even defragmented the files and tried creating and restoring a backup (course at this point It seems like trying to fix a car by emptying the ashtray.)) It appears that I am the only one encountering this problem with this particular game (despite the whole fiasco involving the game being an outdated debug version) So I am almost certain it has to do with something on my end.

I am probably missing something blatant, which is why I do apologize if the answer is something elementary. But I am out of ideas.

Re: Steam Failing to lauch a game.

PostPosted: Thu Sep 08, 2011 3:33 am
by Dives
Have you tried updating DirectX from microsoft's website? If your're saying the included DX installer isn't working, using the latest one from Microsoft may.

Re: Steam Failing to lauch a game.

PostPosted: Thu Sep 08, 2011 4:06 am
by jgoodroad
Yes I have.

Re: Steam Failing to lauch a game.

PostPosted: Thu Sep 08, 2011 3:23 pm
by Zecrah
Try running Steam as an administrator. I find I need to do that for first time setups a lot.

Re: Steam Failing to lauch a game.

PostPosted: Fri Sep 09, 2011 1:17 am
by jgoodroad
Didn't work... Or perhaps I misunderstood what you meant by "administrator"

Re: Steam Failing to lauch a game.

PostPosted: Fri Sep 09, 2011 8:39 am
by TheDanishMaster
Well if it says it's missing the d3dx9_43.dll then I suggest you go get it here http://www.dll-files.com/pop.php?dll=d3dx9_43 and throw it in the dead island installation folder. Works 9 out of 10 times

Re: Steam Failing to lauch a game.

PostPosted: Fri Sep 09, 2011 11:54 pm
by jgoodroad
well, I no longer get the d3dx9_43.dll error, now I get "this program can't start because XAPOFX1_5.dll is missing from your computer" (note this is only when I click the Deadisland application in my steamapps/common/Dead Island folder, trying to run the game via steam or desktop doesn't give me any errors, it just doesn't run.)

Re: Steam Failing to lauch a game.

PostPosted: Wed Sep 14, 2011 11:44 pm
by jgoodroad
Well, I got a message back from steam support. They gave me a list of secondary installers to run again, But when running the DXSETUP.exe file, I get an internal system error.

"An internal system error has occured.
Please refer to DXerror.log and DirectX.log in your windows folder to determine problem."

Going to google to see if I can find a viable answer.