Western Digital HDD Problem

[Chopium]

My SeaGate HDD was running out of space, so I decided to buy a WD Blue 1TB HDD off of Newegg to replace it. My motherboard is an Evga 780i.

The first one came and nothing could see it. It was DOA. Since it didn't work at all, I got it RMA'd. This second one, though, has a different problem and I hope it can be fixed.

The problem is that Windows doesn't recognize the drive and BIOS only kinda sees it. None of the drive repair boot programs could see it as far as I could tell. Here's what it looks like in BIOS.



I didn't plug in my default drive and as you can see it's just a blank space. There's no info on it, says it's 0mb.

Can I get some advice? I'm only moderate with hardware and this is really getting frustrating.

[city14]

I have never seen anything like that...

Perhaps try another sata cable, then try every port possible...

[Chopium]

Thanks for the suggestion, but I get this problem on all sata ports, I even tried the port my old HDD was on. It didn't work, but the old HDD worked again in the same port afterwards.

[grabbie]

I had a similar problem when i build my last machine with a western digital hard drive.

You will need to install a SATA raid driver since Windows XP doesn't supply one (or the proper file). The file was located on the cd I got with my motherboard and it should be under a directory called jraid (i think). I booted it off a usb floppy drive and it worked first try.

[trcc]

I just installed a new Western Digital 2 days ago and I think i had the same problem.. I could not see it in windows but it would show up in the BIOS.

So some dude on the lopers chat told me I need to do it manually:

(windows 7)

http://windows.microsoft.com/en-CA/windows-vista/Create-and-format-a-hard-disk-partition

I followed that and it worked.

[Chopium]

@grabbie: That might be it, I didn't get anything besides the hardware though :S

@trcc: Yeah, the drive is not showing up in that.

[grabbie]

Sorry Mr.Chop, it's late and i didn't mean to type a western digital cd. It was actually on the motherboard cd and I edited my post to reflect that.

[Chopium]

Yeah, I just saw that my motherboard has bad drivers for SATA and I need to update them. Thanks.

[Kosire]

When I installed my new HDD few months ago BIOS could only see it too. In "your computer" nothing.

So i opened the control panel in windows (7) and searched for Create and format harddrivepartipitons (or whatever its named in english) and there it was. unallocated. All I had to do was allocate it and now I could see it in "your computer".

[ROFLhacks]

Move the jumper to cable select

[RefaelBA]

Yeah, I just saw that my motherboard has bad drivers for SATA and I need to update them. Thanks.

Well?

[Chopium]

I'm buying a new motherboard. The one I'm using is a piece of sh*t.

[Psy]

This is one of the reasons you should get Windows 7. It has it's own SATA controller drivers unlike XP. :X

[zombie@computer]

This is one of the reasons you should get Windows 7. It has it's own SATA controller drivers unlike XP. :X

yes because windows' drivers make the bios recognise devices?